Crunchi Money Back Guarantee:

We’re so sure you’ll love Crunchi® that we offer a money back guarantee as clean and high-performing as our products.

Try us for 30 days and if you’re not completely satisfied we’ll refund your money minus shipping and handling (NOTE: Products purchased as a set or bundle must be returned in full to be eligible for a refund).

No loopholes. No fuss. No kidding. 

How do I start a return?

To initiate a return, please email info@crunchi.com and a member of our Crunchi Support Team would be happy to help you. Please include your name, order number, order date, and the product that you would like to return.

Are there any exclusions?

Crunchi is unable to accept returns on sale items, and any discounted items (including products purchased with CrunchiCash, and promotional bonus products).

Who is responsible for shipping costs?

All shipping costs remain the responsibility of the purchaser.

I received a Crunchi product as a gift, can I return it for money back?
Only Crunchi products purchased at Crunchi.com and replicated Advocate websites are eligible to return. Contact your Crunchi Advocate or Crunchi Support at info@crunchi.com to assist you in finding your original order information.

Is there a limit on the dollar amount to return?

Crunchi will not accept returns greater than $300 in product value, except for Complete Skincare Routines.  

Damaged or Defective Items:

If you received an item that is damaged or defective, keep the original packaging and product and contact us via email at info@ crunchi.com. Make sure to include your name, order number, order date, and a photo of the product that is damaged. Once we’re able to confirm these details, we will send you a replacement product.

Shipping & Handling

Free shipping on all orders over $175. Advocates and Crunchi Insiders receive free shipping on all orders over $125. Become an Insider today! Learn more

A $8.95 flat rate shipping will apply to all other orders in the United States (including Hawaii and Alaska).

Typically orders are processed and shipped the same or next business day, however processing can take longer during sales or periods of higher volume. Once in the mail USPS delivery times vary by destination and typically range from 2- 5 days.

For orders to Hawaii and Alaska, please allow 10-14 business days for products to arrive.

We do not ship to Puerto Rico, Canada, Central America, South America or overseas at this time.